Contact · Selkora Vael
Talk to the authority.
A question, a complaint, a compliment, a glove left on the 17:40 boat — it all lands with the same small team at Vaelhal, and it all gets an answer.
By phone
Or just 1949 from any island phone. Daily 06:00–22:00. Outside those hours a recorded line carries tonight’s last departures.
By email
We reply within two working days — usually one, faster if you make the duty officer smile.
In person
Travel Centre, Kordan
Daily 07:00–19:00, on the concourse under the clock. Headquarters: Vaelhal, Tamven 4, SK-1004 Selkora.
Lost property · Velfun
Lost something? It is probably already at Kordan.
Everything found on a train, a boat, a funicular car or a quay is logged and sent to the Lost Property Office on the mezzanine at Kordan — usually by the end of the same traffic day, the next morning for the outer isles.
- Tell us what you lost. Use the form on this page (choose “Lost property”), call +296 4 550 4949, or write to found@vael.vm. The line, the time and where you were sitting all help more than you would think.
- We search and hold. Items are kept for eight weeks. Valuables — wallets, phones, papers — are locked away the moment they arrive; perishables are dealt with the way you would hope.
- Collect with photo ID at Kordan mezzanine, Monday to Saturday 09:00–17:00. A small handling fee of 2.00 vk applies — waived for Care Card holders. After eight weeks, unclaimed items go to the winter charity sale at Tamhal market.
Umbrellas are our most-found item. Gloves, curiously, almost always left ones.
Enquiry form · Skrevael
Write to us.
Lost property, feedback, accessibility, or anything else — one form, read by people. Fields marked * are required.
Received. Veltak!
Your enquiry has been logged with reference SV-ENQ-0000. We reply within two working days to the address you gave.
Lost property enquiries: if the item has already been handed in, we will hold it at Kordan and tell you so.
Find us
Vaelhal, by the brass fish.
Selkora Vael · Selkora Island TransitVaelhal, Tamven 4
SK-1004 Selkora
Velmar Islands
Two minutes on foot from Kordan: take the Tamven exit, keep the clock tower on your left, and follow the brass fish set into the paving until they swim through our door. Press: press@vael.vm.