We answer, honestly
Contact
Write, ring or walk in. The Customer Centre under Tallet handles everything from season passes to lost gloves, and the duty officer reads every message that arrives through this site.
Headquarters
Ferdselsverk HouseRådhuskaia 3
2110 Vaelstrand
Ostholt, the Aunska Skerries
Switchboard: +87 55 214 400
Weekdays 08:00–16:00 · post@ferdselsverk.vx
Customer Centre
Tallet Station, Arcade Level — follow the amber line on the floor from either metro platform.
| Monday – Friday | 07:00 – 19:00 |
|---|---|
| Saturday | 09:00 – 16:00 |
| Sunday | Closed — the ferries have the con |
Lost property
- Report it. Use the form below or call +87 55 214 777. Describe the item and roughly when and where you travelled.
- We log and match. Everything found on our lines is logged by the following evening. Matching items are held for 60 days.
- Collect at Ausvarn. The Lost Property Office sits at East Harbour station, level −1, weekdays 09:00–17:00. Bring photo ID and your reference number.
- After 60 days. Unclaimed items go to the Harbour Charity Auction, twice a year, in aid of the Fyreholt lifeboat. Your umbrella may do one last good turn.
Lost Property Office
Ausvarn Station, Level −1
Kai 1, 2104 Vaelstrand
Weekdays 09:00–17:00
+87 55 214 777
Enquiries, feedback and complaints
One form for all three. Complaints are read by a duty officer, not a queue system — and if we got something wrong, we would rather hear it than not.
Your enquiry has been registered
Reference — keep this number; quote it when you write or call.
Other desks
| Desk | Phone | |
|---|---|---|
| Press & media | +87 55 214 500 | presse@ferdselsverk.vx |
| Accessibility assistance | +87 55 214 290 | tilgjengelig@ferdselsverk.vx |
| Schools & group travel | +87 55 214 330 | grupper@ferdselsverk.vx |
| Property & advertising on our walls | +87 55 214 610 | vegger@ferdselsverk.vx |