Javi se / Contact

We’re listening
at every stop.

Lost something, need a step-free route, or want to tell us how the journey felt? Send a message and a real person will reply.

Talk to VITA

Useful people, useful answers.

Customer line

+999 24 004 444
Every day, 05:00–00:30 VYT

General enquiries

hello@tavraveyra.example
Replies within two working days

Headquarters

Veyra Island Transit Authority
9 Tideglass Avenue, Luma District
Veyra 4007 · The Ember Sea

Lost property desk

Items found on a vehicle are catalogued for 30 days. Include the line, direction, date, and a description. We’ll ask for ID before release.

Send an enquiry

Lost property or feedback

All fields are required except the journey number. This form stays in your browser; it does not send data to a server.

Accessibility

Every passenger belongs.

All metro stations have tactile edge guidance and level boarding. Coralline Quay, Old Veyra, Lantern Square, Tide Pier, and Morrow Isle have step-free transfers between every VITA mode.

For a station-by-station accessibility check, call the customer line before 22:00. Our travel team can arrange a platform escort and confirm the easiest interchange.