A REAL PERSON. A LITTLE HELP.

Let’s get you
back on track.

A question, a suggestion, or a scarf left on the tram.
There’s always someone here to help.

Talk to us

Travel support · daily, 06:00–23:00
Calls charged at your usual local rate.

Visit the passenger office

Orava Island Transit Authority
8 Tideworks Walk, Vela / Harbor Exchange
Orava, OV 104
Monday–Friday, 08:00–18:00
Saturday, 09:00–13:00

Step-free entrance on the east side, opposite the ferry help point.

LEFT SOMETHING BEHIND?

Let’s find it.

Tell us the details. Include the line, direction, date, approximate time and where you were sitting. Describe the item without including private documents or bank card numbers.
Give it a little time. Items arrive at the passenger office by the next working day. Call or email to check; we normally answer within two working days.
Bring proof to collect. Bring photo identification and a description or proof of ownership. Collection is free. We keep items for 30 days, then donate suitable unclaimed items.

Perishable goods are held until the end of the day. Official documents are handed to the island civic office.

YOUR VOICE MAKES US BETTER

Start an enquiry

This form prepares your enquiry on this device. Nothing is sent or stored by the authority. After checking it, copy the text into an email or call us.

Your privacy comes along for the ride.

This website uses no accounts, analytics or tracking cookies. Journey searches, fare estimates and enquiry drafts stay in your browser and disappear when you leave the page. If you contact us by email or phone, we use your details only to answer your enquiry, and delete closed enquiry records after 90 days. This is a fictional island service; its phone number and .example email address are illustrative contact details.

Found an accessibility barrier on this website? Tell our passenger support team what you were trying to do and which device you used. We can provide timetable and fare information in a format that works for you.