About the VTA

A city carved from a volcanic caldera, kept moving by five lines across three modes.

The city of Valtara

Valtara is the capital of the island of Valtor, a fictional island in the Sapphire Sea. Founded in 1243 as a fishing cove by the explorer Valdemar Tarr, it grew across the steep walls of an ancient volcanic caldera. Today 1.8 million people live around the deep, sheltered harbor known as the Caldera Bay.

The climate is subtropical, with mild wet winters and warm, humid summers. Morning fog rolls in from the water, lifts by midday, and gives the city its nickname: Porta d'Ognitèmp — The Harbor of All Hours. The local language is Valtari, and every station and line carries both its Valtari name and its English translation.

City districts

  • Harbor Gate — the old port and ferry hub, where the city first began.
  • Central / High Commons — the political and commercial plateau at the caldera's rim.
  • Eastcliff — industrial cliffs and the eastern ferry approaches.
  • Westshore — residential beaches and the western tram corridor.
  • Azure Point — the modern waterfront and eastern terminus.

At a glance

Founded
1243
Island
Valtor
Language
Valtari
Climate
subtropical, with mild wet winters and warm, humid summers
Authority founded
1951
Lines
5
Modes
Metro, tram, ferry

The Valtara Transit Authority

Founded in 1951 after a city-wide ferry strike, the VTA took over the fragmented private ferries, tramways and cable hauls and turned them into one coordinated public network. The authority speaks plainly, runs frequent services, and designs every journey around the caldera.

Headquarters are at 7 Caldera Quay, Harbor Gate, Valtara VT-101. The customer centre is open Monday–Friday 06:00–22:00, Saturday 08:00–20:00, Sunday 09:00–18:00. The public emergency line is +999 9 555 0911.

How VTA speaks to the public

All published information is available in both English and Valtari. Announcements use the local language first, then English. Signage follows the same order: station names, line names and service notices are bilingual everywhere.

Accessibility

Every metro station and almost every tram stop has step-free access. Ferries board at low tide via ramps, and crew are trained to assist passengers with reduced mobility.

Accessible toilets, hearing loops and tactile paving are available at Central, Harbor Gate, High Commons, Azure Point, Westshore and Westshore Beach. If you need help planning a step-free journey, call +999 9 555 0100 or use the enquiry form.

Lost property

If you leave something on the network, report it as soon as you can.

  1. Use the enquiry form and choose “Lost property”. Include the line, station or vehicle number, time and a description.
  2. Alternatively, call +999 9 555 0100 during customer-service hours.
  3. Items handed in are held for 28 days. You will receive a reference number to collect your property from the headquarters customer centre.
  4. Perishable items are disposed of after 24 hours; valuables are logged and stored securely.

Current service notice

Track renewal at Caldera Heights

Until 20 July, Tram Line 4 (Orna) runs a single-track shuttle between Caldera Heights and Central. Allow an extra 6 minutes. All other lines operate normally.

View affected timetable