Contact us
Lost something on the network? Have feedback or need accessibility help? Send us an enquiry and we will get back to you.
Get in touch
Our customer team is based at the VTA headquarters on Caldera Quay, right beside the Harbor Gate ferry terminal.
Headquarters
7 Caldera Quay, Harbor Gate, Valtara VT-101Valtara, Valtor
Phone & email
Customer help: +999 9 555 0100
Emergency: +999 9 555 0911
Email: help@valtaratransit.vt
Customer service hours
Monday–Friday 06:00–22:00, Saturday 08:00–20:00, Sunday 09:00–18:00
For lost property, enquiries are logged on the same day and usually resolved within 3 working days.