Kesvewgh · talk to us
Contact
Lost something, loved something, or puzzled by a timetable? Start here. For anything urgent on the network — a missed last connection, an unwell passenger — call us first.
Customer centre
Monday to Saturday, 07:00–19:00.
Evenings & Sundays: travel information only.
Write to us
gorsaf@treveth.velmara
general questions & feedback
kolled@treveth.velmara
lost property · kolled
Headquarters
Treveth House14 Kei an Est · East Pier Road
Porth Hen · Old Harbour
Velmara VE1 4QT
Beside East Pier station — M2, T2 and F1. Counter open Mon–Fri 08:30–17:00.
Lost property · Kolled — how it works
- Act fast. Items found on trams and metros reach the station office the same day; ferry items are handed in at the quay at the end of each sailing.
- Send the form below (or email kolled@treveth.velmara) with a full description — colour, brand, markings, and where you last saw it. The more detail, the faster the reunion.
- We keep items for 28 days. Perishables and unlabelled food are kept 24 hours; bank cards are destroyed securely after 48 hours.
- Collect from Treveth House with photo ID and your reference number. Unclaimed items go to island charities after 28 days.