Contact Us

We're here to help. Reach us by phone, email, or in person at our headquarters. For service updates, check our live departure board.

Customer Service

Phone
+394 21 847 2200
Email
info@vmt.vl
Hours
Monday–Friday 07:00–19:00, Saturday 09:00–16:00
Address
Transpordi Maja, Keskväljak 1
Velathos, VT-10100
Ketharan Isles

Accessibility Assistance

Book assistance for your journey at least 24 hours in advance.

Phone
+394 21 847 2210
Email
accessibility@vmt.vl

Lost Property

Items found on VMT vehicles and at stations are held at our Lost Property Office at Keskväljak station for 90 days. The office is open Monday to Friday, 08:00 to 18:00, and Saturday 09:00 to 14:00.

To report a lost item, complete the form below or visit us in person. You will need to provide a description of the item, the approximate date and time it was lost, and the line or station where you think it was left.

Phone
+394 21 847 2250
Email
lostproperty@vmt.vl
Location
Keskväljak station, Platform 1 concourse

Send Us a Message

Use this form for general enquiries, feedback, or to report a lost item. We aim to respond within two working days.