We're at the Palàu del Trànsit

On Corran Square, above the station of the same name. Come in, call, or write — we'll get back to you within two working days.

Headquarters

Palàu del Trànsit
Plàsa Corràn 1
8400 Sarvéna
City of Sarvéna

Getting here: Metro M1 or M2 to Plàsa Corràn (Corran Square), or the T tram to Riba Corràn.

Mon–Fri 07:00–20:00 · Sat 08:00–18:00

Ticket gates and the ferry office are staffed from first to last service every day. The control room runs around the clock.

Here is exactly what happens to a lost item, and how to get it back.

Found items handed in on any service are logged at the end of the line and forwarded to the Lost Property Office at the Palàu del Trànsit, usually within 48 hours.
Report your item using the form below, or call the lost-property line. Tell us the date, the line or quay, and a clear description — the more detail, the faster we match it.
We hold items for 90 days. Perishables and unattended bags follow safety rules and may be disposed of sooner.
Collect in person at the Palàu del Trànsit (Mon–Fri 09:00–17:00) with photo ID, or ask us to post it to you at cost. There is no charge to reclaim your property.
Anything unclaimed after 90 days is donated to a city charity or recycled — nothing is sold for profit.

Start a lost-property report with the form below, or call +76 21 550 640.