Accessibility

Trams

Every tram is low-floor, with two wheelchair spaces, a ramp at the second door and priority seats by every door.
Level boarding at every stop except Kastra (The Fort), where the historic square keeps platforms at street level, and the northbound platform at Lakkfenna (Fish Market), which is being rebuilt in spring 2027.
Next-stop announcements are spoken in Kalvoran and English and shown on screens in every section.

Ferries

Floating pontoons at Ossavora (Old Harbour), Turikaja (North Quay), Maalkaja (South Quay) and Luvartarra (Lighthouse Island) keep the gangway level at every state of the tide.
Helkirn (Abbey Island) has a fixed stone pier. For about two hours either side of low water the gangway is steep; the crew will assist, and a level boarding can be guaranteed if you call the accessibility line the day before.
Wheelchair spaces and an accessible toilet are on the main deck of every ferry. Assistance animals are welcome on board.

Funicular

Both terminal stations are step-free. At Ossahald (Old Hill) a lift connects the platform with Ossahald Square; at Ossavora (Old Harbour) the platform is at street level.
Kirnplas (Church Square) has 12 steps and no lift. For step-free access to the church, ride to Ossahald (Old Hill) and follow the level path down (300 m).
Each car carries two wheelchairs. Staff are on the platform at both ends whenever the line is running.

Help and information

Travel assistance can be booked for any journey by calling the accessibility line or emailing access@veyla.kv. Give us a day’s notice and a colleague will meet you at your first stop.
Ticket machines have a speech mode, a high-contrast mode and a lowered keypad. Every machine accepts contactless cards.
Large-print and audio versions of every timetable are available from the Travel Centre, free of charge.
A companion travels free with any registered disabled passenger on the same ticket.

Step-free at every station

All 25 stations and piers, in Kalvoran name order. “No” always names the nearest step-free alternative in the note.

Station	Lines	Zone	Step-free	Note
BorrehalTown Hall	T1T2	1	Yes	Step-free to the Town Hall entrance and the Kalvora City Library.
DokkaShipyard	T1	1	Yes	Serves the Kalvora Maritime Museum and the old dry docks. Step-free.
FennaplasMarket Square	T1T2	1	Yes	Interchange between T1 and T2 on the same island platform. Veyla Shop and ticket machines under the market arcade.
HelkirnAbbey Island	F2	3	No	Fixed stone pier: the gangway is steep for two hours either side of low water. Crew assist wheelchair users on request; call ahead if you need a guaranteed level boarding.
IstaplasEast Square	T2	1	Yes	Step-free. Local shops, the East Baths and the Veyla depot are a short walk south.
IstaskarrEast Cliffs	T2	1	Yes	Terminus of T2. Step-free to the cliff path and the East Cliffs lookout.
KastraThe Fort	T2	1	No	Historic cobbled square: platforms are at street level with a 14 cm step into the tram. Raised platforms are funded for 2027. Nearest step-free stops: Kellplas (Spring Square) and Lekhal (General Hospital).
KellplasSpring Square	T2	1	Yes	Named for the Kell spring that still runs under the square. Step-free to the courts and the Central Post Office.
KirnplasChurch Square	K	1	No	Intermediate stop on the funicular. 12 steps between the platform and the square; no lift. Passengers needing step-free access should travel through to Ossahald (Old Hill), where there is a lift.
LakkfennaFish Market	T1	1	No	Southbound platform is step-free; the northbound platform has a 9 cm step and is being rebuilt in spring 2027. Use Dokka (Shipyard) for level boarding northbound.
LekhalGeneral Hospital	T2	1	Yes	Covered walkway to the hospital main entrance (90 m). Priority seating and audio announcements on all trams.
LenkaplasBridge Square	T1	1	Yes	Raised kerbs on both platforms. Nearest stop to the North Bridge cycle path.
LuvartarraLighthouse Island	F1	3	Yes	Floating pontoon with level gangway. The path to the lighthouse is steep and unpaved.
MaalkajaSouth Quay	T1F2	2	Yes	Tram stop and ferry pier on one level. Floating pontoon; ramp gradient never exceeds 1 in 12.
MaallenkaSouth Bridge	T1	1	Yes	Last stop before the South Bridge. Step-free, with a sheltered waiting room.
NivevoraNew Harbour	T1	2	Yes	Serves the mainland ferry terminal and the container port. Step-free link to the terminal building (120 m, covered).
OssahaldOld Hill	K	1	Yes	Upper station of the funicular, inside the old town walls. Lift from the platform to Ossahald Square.
OssavoraOld Harbour	T1T2F1F2K	1	Yes	The hub of the network: all five lines meet here. Travel Centre, staffed 06:30 to 21:00 daily. Lifts to both piers and to the funicular lower station.
RivelhavaBeach Park	T1	2	Yes	Level access to the promenade. Beach wheelchairs can be borrowed from the lifeguard station in summer.
SalhavaSalt Gardens	T1	1	Yes	Level access to the Salt Gardens and the outdoor sea pools.
SelrivelSea Beach	T2	1	Yes	Level boarding. Boardwalk to the beach is accessible at all tides.
SpelhavaStadium Park	T2	1	Yes	Extra trams run after events at the Kalvora Stadium. Wide platforms and level boarding.
TurikajaNorth Quay	T1F1	2	Yes	Tram stop and ferry pier share one level concourse. Floating pontoon keeps the ferry gangway level at all tides.
VetenhalUniversity	T1	2	Yes	Step-free from both platforms to the university forecourt. Cycle parking for 240 bikes.
VinnvoraAirport	T1	2	Yes	Terminus at the airport forecourt, 3 minutes on foot from check-in. Trams every 6 to 8 minutes in the daytime.

Book travel assistance

Call the accessibility line on +219 40 122 3360 (every day 07:00–22:00) or email access@veyla.kv. Give us a day's notice and a colleague will meet you at your first stop.