Get in touch

Contact the Authority

Lost something on a tram? Found a broken validator? Want to tell us how the last ferry ran? The form below reaches the right desk. Nothing leaves your browser until you send it.

Send an enquiry

For lost property, include the date, the line, the station and a description of the item.

Lost property

Items found on any line are logged and held centrally. Here is how to get something back.

  1. 1

    Note where and when

    The line you were on, the station, and the rough time you noticed the item missing.

  2. 2

    Tell us within 48 hours

    Lost property is held at Harbour Central for two working days, then moved to the Authority office.

  3. 3

    Describe the item

    Colour, make, distinguishing marks. A photo helps — attach it in the form below or bring it to the office.

  4. 4

    Collect within 30 days

    Items are kept for thirty days. Unclaimed items are donated to the Marandor harbour relief fund.

Email lost.property@marandor-transit.example or call 0800 555 0140 and quote your reference.