VeikavanIlmarren Transit Authority
Selvei · Contact

Contact us

Talk to a person. Our travel centre and phone lines are staffed every day of the year, and every written enquiry gets a reply from a named member of staff within five working days.

Phone

01 440 6200

From outside Ilmarren: +589 1 440 6200

Journey planning, fares and disruption: 06:00–23:00 daily. Outside these hours the line connects to the network control room for urgent matters only.

Textphone for deaf and hard-of-hearing passengers: 01 440 6299

Email

Or use the enquiry form below; it goes to the same team.

In person

Veikavan Travel Centre
Veikavan House, 14 Nevost Quay
Nevost, Ilmarren IL-1040

Monday to Friday 07:00–19:00, Saturday 09:00–17:00, Sunday and public holidays 10:00–16:00.

Directly above Nevost pier (Harbour Ferry F1); four minutes' walk from Rinveth on the Shore Line M2. Step-free from quay to counter. Show on the map

Tarnet · Lost property

Lost something on board?

Everything found on a train, boat, car, station or pier is taken to the lost property office at Nevost Quay by the end of the following day. We keep items for three months, then donate what we can to the Ilmarren Seafarers' Mission.

  1. Wait a day. Items found in the evening reach us the next afternoon.
  2. Tell us what and where. Call 01 440 6280 (09:00–17:00, Monday to Saturday), email lostproperty@veikavan.ilm, or choose Lost property in the form below. The line, the time and the direction you were travelling all help.
  3. Collect with ID from the travel centre, or ask us to post it. Postage is charged at cost; there is no other fee.

Most often found in 2025

  • 2,318 umbrellas
  • 1,904 sets of keys
  • 1,211 pairs of glasses
  • 846 phones (781 returned)
  • 412 single gloves
  • 1 accordion, 1 wedding dress, 1 live lobster (returned to the sea at Issveth)

Bank cards and passports are handed to the harbour police the same day; contact them on 01 440 9100.

Enquiry form

Write to us

Tell us what happened or what you need. If it concerns a particular journey, the line, station and time let us look up the service and the crew.

We use what you send us only to answer your enquiry. Complaints are logged under the Passenger Charter and reported to the board quarterly, without names.

We reply here.
Only if you would prefer a call back.
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